Privacy policy

RealLife Learning (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in line with the Australian Privacy Act 1988 (Cth). This policy explains what we collect, how we use it, and your choices.

Information we collect. When you visit our store, make a purchase, or sign up for our free sample pack or emails, we may collect your name and email address, your billing and order details, and payment information (processed securely by our payment providers — we do not store your full card details). We also automatically collect some technical information, such as your device, browser and how you use our site, through cookies and similar technologies.

How we use your information. We use it to process and deliver your orders and downloads, provide customer support, send your free sample pack and (if you opt in) emails and updates, improve our website and products, and meet our legal obligations.

Sharing your information. We share information only as needed to run our business — for example with Shopify (our store platform), our payment processors, and our email provider. We do not sell your personal information. Some providers may store data overseas.

Marketing emails. You can unsubscribe at any time using the link in any email, or by contacting us.

Cookies. Our site uses cookies to keep it working and to understand how it is used. You can manage cookies through your browser settings.

Security and retention. We take reasonable steps to protect your information and keep it only as long as needed for the purposes above or as required by law.

Your rights. You can ask to access or correct the personal information we hold about you, or ask us to delete it, by emailing [your contact email].

Children. Our products are made for teens, but our store is intended for use by parents and adults. We do not knowingly collect personal information directly from children.

Changes. We may update this policy from time to time; the current version will always appear on this page.

Contact: support@reallifelearning.au